What we do


 

We simplify the management of proprietary social networks and ensure that the community sponsor owns their customer data, conversations insights and transactions, not a third party social network company.

Our Cool Community Management Platform integrates Community Management Operations with all aspects of Smart Content Management™, Customer Relationship Management (CRM) and large scale Data Management. This integrated and simplified community management approach is unique.

Our Cool Community Management Platform significantly lessens the time, expense and technical uncertainty normally incurred to build and operate social communities and reduces the complexity of ongoing community management operations.

Cool Communities sells enterprise licenses or works in partnership with others to setup, manage and co-operate its Community Management Platform. Preferred implementation partners include:

 

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